Privacy policy

• This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from reachmeathome.com website.

• Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is transferred, to minimise the risk of the data being intercepted before it is received by our systems. 

• We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 2018) to protect the information that we store about you from unauthorised access. 

• When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

• Additionally, as you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 

• We collect Device Information using the following technologies:

1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies visit http://www.allaboutcookies.org
2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
3. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

• We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide     
• you with information or advertising relating to our products or services.
• To fulfil those orders sending you the products and services you have purchased from Reach Food Service and enable us to communicate with you about them.
• To allow you to continue enjoying our customer service
• To comply with the law
• To personalise the communications, you receive from us about the Reach Food Service products you love

• For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@reach-food.com or by mail using the details provided below: